Privacy Policy
This Privacy Policy describes how Vivbios ("we," "us," or "our") collects, uses, and protects personal information when you visit vivbios.world or use our habit coaching services. We operate from 65 Blenheim Road, Addington, Christchurch 8011, New Zealand.
Information We Collect
We may collect the following types of personal information:
- Contact details such as your name, email address, and phone number when you submit our contact form
- Messages and inquiries you send through our website
- Coaching session notes and habit-related information you choose to share during sessions
- Technical data including IP address, browser type, and pages visited, collected through cookies and analytics tools
How We Use Your Information
We use personal information for the following purposes:
- Responding to your inquiries and scheduling coaching sessions
- Delivering habit coaching services you have requested
- Improving our website and understanding how visitors use our content
- Complying with legal obligations under New Zealand law
Legal Basis for Processing
We process your personal data based on your consent (provided via our contact form checkbox), the performance of a contract when you purchase coaching services, and our legitimate interest in operating and improving our website.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist us in hosting our website, managing email communications, or processing payments. These providers are bound by confidentiality agreements and may only use your data as instructed by us.
Data Retention
We retain contact form submissions for up to two years unless you request earlier deletion. Coaching session records are kept for the duration of our professional relationship and up to three years thereafter, unless a longer period is required by law.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for data processing at any time by contacting us. To exercise these rights, email infocenter@vivbios.world or call +64 800 462 496.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
International Transfers
Our website may use service providers located outside New Zealand. When data is transferred internationally, we ensure appropriate safeguards are in place consistent with applicable privacy regulations.
Children
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Vivbios
65 Blenheim Road, Addington, Christchurch 8011, New Zealand
Email: infocenter@vivbios.world
Phone: +64 800 462 496